Welcome to Pig Floyd's!

Pig Floyd's Smokehouse L.L.C. deeply values your privacy and the protection of your personal data. This privacy policy details the information we collect, the methods we use to obtain it, the purposes for which we use it, the process by which we obtain your consent, the period for which we retain it in our databases and, if necessary, with whom we share it.

In this privacy policy, the words "website" refer to Pig Floyd's Smokehouse's website, "we", "us", "our", and "Pig Floyd's Smokehouse" refer to Pig Floyd's Smokehouse L.L.C., and "you", "client", and "user" refer to you, the user or client of Pig Floyd's Smokehouse.

By using the website, you are accepting the practices described in this privacy policy. Your use of the website is also subject to our terms and conditions. This privacy policy may change from time to time. Your continued use of the website after we make changes to this privacy policy will be deemed acceptance of those changes, so please check this policy periodically for updates.

This privacy policy has been developed and is maintained in compliance with all applicable state and federal privacy and data protection laws and regulations.

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1. GENERAL INFORMATION

The personal data of users that are collected and processed through:

https://www.pigfloyds.com/

Will be under the responsibility and in charge of:

Pig Floyd's Smokehouse L.L.C.

For privacy inquiries, please contact us through our website.

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2. HOW WE OBTAIN YOUR CONSENT

By visiting the website, interacting with the chat widget, scheduling a reservation, or getting in touch with us through our contact information, you agree to our collection, storage, and use of your information as set out in this privacy policy. When you provide your mobile phone number through our website chat widget, you will be presented with independent consent checkboxes to opt into customer care messages and/or promotional messages from Pig Floyd's Smokehouse L.L.C. You may withdraw your consent at any time by replying STOP to any message or by contacting us through our website.

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3. TYPES OF INFORMATION COLLECTED

The information we collect from our users helps us to continually improve the user experience on the website and provide our services appropriately. These are the types of information we collect:

Information you provide to us. You provide information when you visit the website, interact with the chat widget, or contact us through our contact information. As a result of those actions, you may provide us with the following information:

• Name
• E-mail address
• Mobile phone number (when voluntarily provided through the chat widget)

Pig Floyd's Smokehouse L.L.C. will not collect any personally identifiable information about you unless you provide it voluntarily.

Mobile Messaging Data. When you opt in to receive SMS/MMS messages through the chat widget on our website, we collect your mobile phone number and your consent preferences (customer care and/or promotional). This information is used solely to send the types of messages you have consented to receive. Mobile messaging consent is not shared with third parties for their own marketing purposes. Message frequency varies. Message and data rates may apply.

Usage Data. As you browse our website, certain usage data is automatically collected. These include technical information such as the IP address of your device, the type and version of your browser, the specific pages you visit on our website, the date and time of your access, the amount of time you spend on those pages, and other diagnostically relevant data.

Contact Information. We may access some personal information about the user, such as name and email address, when the user or any third party communicates with us through our contact information. Personal information provided through our contact information is not stored on any Pig Floyd's Smokehouse server and will be stored on the respective server of our email service.

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4. HOW LONG WE KEEP YOUR DATA

Personal data provided by our users through our website will be retained for as long as necessary to fulfil the legitimate purposes described in this policy in section 5 or until the user requests deletion of their data. Pig Floyd's Smokehouse L.L.C. may retain personal data for a longer period provided that the user has consented to such processing, as long as such consent is not withdrawn. In addition, Pig Floyd's Smokehouse L.L.C. may be obliged to retain personal data for a longer period provided that this is required for compliance with a legal obligation or by order of an authority. Once the retention period has expired, the personal data will be deleted.

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5. HOW WE USE YOUR INFORMATION (LEGITIMATE PURPOSES)

In general, we use the data we collect primarily to provide, maintain, protect, and improve our website and services. We use the data collected through our website as described below:

• Provide and improve our restaurant services and customer experience.
• Send customer care SMS/MMS messages related to inquiries, support requests, and follow-up communications, where consent has been provided.
• Send promotional SMS/MMS messages including special offers, discounts, event promotions, and service announcements, where separate consent has been provided.
• Understand and improve your experience using our website and services.
• Respond to your comments or questions through our contact information.
• Send you related information, including confirmations, technical notices, updates, security alerts, and support and administrative messages.
• Marketing purposes of Pig Floyd's Smokehouse L.L.C.
• Process and respond to requests related to users' privacy rights.
• Protect, investigate, and deter fraudulent, unauthorized, or illegal activities.

6. HOW WE SHARE INFORMATION

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

Third-Party Service Providers. We use third-party services to perform certain functions on our website, including hosting, sending emails and SMS/MMS messages, and analyzing data. These third-party services may have access to personal information needed to perform their functions but may not use that information for other purposes.

Mobile Messaging Provider. When you opt in to receive SMS/MMS messages through our website chat widget, your mobile phone number and consent preferences are shared with our mobile messaging service provider solely for the purpose of delivering those messages. Mobile messaging consent and phone numbers are not shared with third parties for their own marketing purposes.

Email Communications. By providing your email address, you consent to receive relevant content, notifications, and information from us. Your email address may be shared with third-party bulk email service providers solely for the purpose of sending you these communications. If you wish to stop receiving emails from Pig Floyd's Smokehouse L.L.C., you can unsubscribe at any time by using the "unsubscribe" link in the emails or by submitting a request through our contact information.

Business Transfers. In the event Pig Floyd's Smokehouse L.L.C. creates, merges with, or is acquired by another entity, your information will likely be transferred. We will send you an email or post a prominent notice on our website before your information becomes subject to another privacy policy.

Protection of Pig Floyd's Smokehouse and Others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and conditions and other agreements, or protect the rights, property, or safety of Pig Floyd's Smokehouse L.L.C., our users, or others.

7. SMS/MMS MESSAGING TERMS

By opting in to receive SMS/MMS messages from Pig Floyd's Smokehouse L.L.C., you agree to the following terms:

• You may receive customer care messages and/or promotional messages based on the consent checkboxes you independently selected.
• Message frequency varies.
• Message and data rates may apply.
• Consent to receive messages is not a condition of purchase.
• Reply STOP to unsubscribe from messages at any time.
• Reply HELP for help or assistance.

8. DATA BREACH NOTIFICATIONS

In the event of a security breach that compromises the confidentiality of the personal data of our users, Pig Floyd's Smokehouse L.L.C. undertakes to notify those affected in a timely manner. This notification will be made through the means of contact that have been provided by the user on our website. We will take all reasonable measures to protect the information and remedy any situation that compromises the security of your data.

9. INTERNATIONAL DATA TRANSFER

By using our website, you agree that your personal data may be transferred to and processed outside the United States, where data protection laws may differ. Pig Floyd's Smokehouse L.L.C. is committed to taking reasonable steps to ensure that your data is treated in accordance with U.S. data protection regulations and is adequately protected during any international transfer.

10. PROTECTION OF YOUR INFORMATION

We grant access to your personal information only to those outside persons or services that have a legitimate need to know it and in accordance with our privacy policy. We adhere to industry-recognized security standards to protect your personal information, both during transmission and in storage. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to implement commercially viable data protection methods, we cannot ensure absolute security of your personal information. We undertake not to sell, distribute or transfer your personal data to unauthorized third parties, unless we have your explicit consent or are required by law to do so.

11. YOUR RIGHTS

Users who provide information through our website, as data subjects, have the right to access, rectify, download or delete their information, as well as to restrict and oppose certain processing of their information. These rights are described below:

• Access and portability: to access and know what information is stored on our servers, you can send us your request through our contact information.
• Rectification, restriction, limitation and deletion: You may also rectify, restrict, limit or delete much of your information.
• Right to be informed: Users will be informed, upon request, about what data we collect, how it is used, how long it is kept, and whether it is shared with third parties.
• Withdraw consent: You may withdraw your SMS/MMS consent at any time by replying STOP to any message, or withdraw other consent by contacting us through our contact information.
• Complaint: If you wish to lodge a complaint about our use of your information, you have the right to do so with your local supervisory authority.

12. PROTECTION OF CHILDREN'S ONLINE PRIVACY

We comply with the requirements of national and international data protection regulations regarding the protection of personal data of minors. We do not collect any information from children under the age of 13. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information.

13. THIRD PARTIES

Except as expressly included in this privacy policy, this document only addresses the use and disclosure of information that Pig Floyd's Smokehouse L.L.C. collects from you. If you disclose your information to third parties, different rules may apply to their use or disclosure of the information you disclose to them. Pig Floyd's Smokehouse L.L.C. is not responsible for the privacy or security practices of third parties, including those linked to or from the website.

14. CHANGES TO PRIVACY POLICY

We reserve the right to change our privacy policy at any time. Changes will be promptly notified to our users and posted on the website. Your continued use of our website following such changes will signify your acceptance of the changes.

15. CONTACT INFORMATION

If you have questions or concerns about this privacy policy and the treatment and security of your data, please contact us:

Pig Floyd's Smokehouse L.L.C.

Website: https://www.pigfloyds.com/

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